DDI is a hands-on specialty consulting firm that offers practical solutions to improve the productivity, efficiency, and effectiveness of your credit and collection departments. We address each detail that is involved in the sale to cash posting cycle. We are a results now oriented organization. DDI has a unique understanding of how your credit & collection departments function and is cognizant of the importance of a synergistic relationship among credit, collection, sales, and service. Accordingly, implementation of DDI's recommendations will strengthen the strategies of your credit & collection departments, increase sales, improve cash flow, create expense savings, and reduce bad debt losses and interest costs.

DDI's proven track record…
DDI has an impressive reference list of satisfied clients. However, since the work we perform for our clients is both proprietary and confidential in nature, references are provided at the appropriate point in engagement negotiations. Our clients range from privately held companies to Fortune 50 companies.

DDI is an experienced leader- an innovator...
Because of the hundreds of relationships we have established with credit and collection professionals at companies of all sizes, we are able to apply Benchmarking techniques and share Best Demonstrated Practices by utilizing a Total Quality Management approach to obtain optimal results.

DDI listens and analyzes...
At DDI, we believe a fundamental part of problem solving is diagnosis, which is accomplished through a review of your operation. However, in today's flatter organizations, if suggestions and recommendations are to be carried out effectively, empowered associates demand open discussion, brainstorming and partnership planning. We speak their language and understand their wants and needs. No other management consulting firm has the specialized background and credentials that will produce / create positive change virtually immediately, while maintaining the highest level of morale in your company.

DDI prides itself on its objectivity and its perspective...
We take the mystery out of the credit and collection process. DDI is an independent firm and our allegiance is to the client. We are highly knowledgeable about the specialties and capabilities of all major service and system providers related to the credit and accounts receivable management functions. DDI supports the selection of best of class service and system providers as well as a champion-challenger environment, where applicable.

DDI's unique management background and commitment…
DDI brings hands on experience to the client and subject matter expertise that combines extensive global credit and accounts receivable management. DDI provides a balanced focus on the sale to cash process which is tempered by an in-depth comprehension of the critical sales and general management facets. Additionally, we not only focus on organizational structure and systems, but also social reengineering (organizational change, reporting chain, training and leadership).

DDI's senior executive management will be involved in each consulting engagement…
DDI's senior management, who are experts of the highest level, actively participates in all phases of each engagement. Unlike many consulting firms that use a theoretical model, our engagement is conducted on-site in a practical and participatory hands on approach.

Detailed involvement of senior management level staff permits DDI to offer unconditional satisfaction.